Ban88 FAQ — All your questions answered here

No. ban88 allows only one account per person. If multiple accounts are detected, all of them may be suspended and bonuses forfeited. Enjoy all the benefits with just one account.

After logging in, go to your profile settings and upload a scanned copy of your National ID or passport under the "Verification" section. Verification is usually completed within 24 hours. Verified accounts have higher withdrawal limits and access to exclusive bonuses.

Log in → Profile Settings → Security → Change Password. You'll need to enter your current password, then your new password twice. The new password must be at least 8 characters long and include uppercase letters, numbers, and special characters.

After opening a new account, you'll receive a 100% welcome bonus on your first deposit. The bonus will be credited automatically to your bonus balance. To use the bonus, you must meet the specified wagering requirements. For more details, Bonus Page View.

The wagering requirement is the number of times you need to place bets before you can withdraw a bonus. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must place a total of BDT 20,000 in bets. Requirements vary by bonus — always read the terms before claiming.

After each day's play, a set percentage of your net losses is credited to your account the following morning as cashback. Your cashback rate depends on your VIP level. There are no wagering requirements — you can use this cashback freely.

Yes, ban88 has a referral program. When someone registers through your referral link and makes their first deposit, you receive a bonus. Your referral link can be found in the "Refer & Earn" section of your profile settings.

At ban88, you can deposit via bKash, Nagad, Rocket, bank transfer, USDT, and other cryptocurrencies. All methods are credited instantly. The minimum deposit is just BDT 500.

Mobile banking (bKash, Nagad, Rocket) — typically within 15 minutes to 2 hours. Bank transfer — 1 to 2 business days. Crypto — usually within 30 minutes, depending on the network. VIP members receive priority processing.

The minimum withdrawal is ৳500 BDT. The maximum daily limit depends on your account verification and VIP level. Standard accounts can withdraw up to ৳50,000 BDT per day, with higher limits available for top VIP tiers.

First, check the status on the Transactions page. If it shows "Pending" and the expected timeframe has passed, contact us via Live Chat in the Help Center. If your account is not yet verified, withdrawals may be on hold — complete your verification to resolve this.

ban88 offers slots, Live Casino (Baccarat, Blackjack, Roulette), table games, virtual sports, fishing games, and much more. New games are added every week, all sourced from licensed providers to ensure fair play.

Yes. All games on ban88 use RNG (Random Number Generator) technology and are regularly audited by independent third-party companies. Live Casino games are run by real dealers and broadcast via live stream.

Absolutely. ban88 is fully mobile-optimized. All games are playable on any modern browser across Android and iOS devices. Touch controls are fully supported — no separate app needed.

ban88 lets you bet on cricket, football, tennis, badminton, basketball, e-sports, and 30+ other sports. Live betting is available for all major tournaments including the IPL, BPL, and World Cup.

Live betting means placing bets in real time while a match is in progress. Odds shift from moment to moment, and new betting opportunities open up as the game develops. Log in → Sports Betting → Live tab — then pick your preferred sport.

The minimum bet for Sports Betting is just ৳50 BDT. The maximum depends on the event and market. You can place everything from single bets to accumulators.

Every bet you place at ban88 earns you points. Once you accumulate enough points, your VIP level upgrades automatically. There are 5 levels in total, from Bronze to Diamond. Higher levels unlock greater cashback, faster withdrawals, and a dedicated personal manager.

Points are generally valid for 12 months. If there's no account activity for 3 consecutive months, your points may expire. Keep playing regularly to maintain your points balance and VIP level. For more details, VIP Page View.

ban88 uses 256-bit SSL encryption. Your personal and financial data is always stored encrypted. You can also enable two-factor authentication (2FA) for an extra layer of security.

ban88 will never ask for your password by phone, SMS, or email. If anyone claims to be a ban88 representative and requests your password or OTP, it's a scam. Report it to the Help Center immediately and change your password.

Log in → Profile Settings → Security → Enable Two-Factor Authentication. You can use a mobile number or an authenticator app (Google Authenticator). Once enabled, an OTP will be required every time you log in from a new device.